Legal
Privacy notice
This notice explains how Fennec Alert processes personal information when you use this website or send an enquiry, under the Protection of Personal Information Act 4 of 2013.
Who we are
Fennec Alert is a privacy GRC practice based in the Western Cape. Enquiries: admin@fennecalert.co.za or +27 83 510 2022.
What this website does — and does not do
This is a static information site hosted on Cloudflare. It does not use advertising pixels, session replay, or non-essential cookies. We do not set a cookie banner because we do not place non-essential cookies. Your browser will still make ordinary technical requests to Cloudflare to operate and secure the site.
Enquiries
If you use the contact form or email us, we process your name, organisation, email address, optional phone number and message so we can assess the request and reply. The form opens your own email client. The message then travels as ordinary email to admin@fennecalert.co.za.
Processing is necessary to take steps at your request with a view to concluding a contract, and to answer people who contact a professional practice. You are not obliged to contact us.
Where it sits and who else sees it
Website files are hosted by Cloudflare. The domain is registered with GoDaddy. Mail for admin@fennecalert.co.za is handled through Zoho Mail. Those parties process limited information to operate those services. We do not sell personal information and we do not use enquiry details for unsolicited direct marketing.
How long we keep it
Enquiry correspondence is kept for 24 months after the last message, then deleted, unless a longer period is required to establish, exercise or defend a legal claim, or to meet a tax or other legal duty.
Your rights
You may request access to the personal information we hold about you, ask for correction, object to processing in the cases POPIA allows, and lodge a complaint with the Information Regulator. Write to admin@fennecalert.co.za. Requests for records more broadly follow the PAIA Manual.
Information Regulator of South Africa: inforegulator.org.za. Complaints: POPIAComplaints@inforegulator.org.za.
Security
The published site uses HTTPS. Mailboxes are access-controlled. Enquiry records are kept for a short period. No internet communication is perfectly secure.
Changes
When hosting, mail or processing changes, this notice will be updated and the date above will change.